Transparent, comprehensive pricing for landlords — with no payment upfront. Tenant payments are limited by law under the Tenant Fees Act 2019, so you always know exactly what you can and can’t be charged.
We are not VAT registered — our prices are not subject to the additional 20% VAT charge. And we ask for no payment upfront: our fees are taken from your first month’s rent.
| Service level | What you get | Fee |
|---|---|---|
| Fully Managed (FM) | Our complete, hands-off package — marketing through to day-to-day management, compliance and inspections. | Let Fee £499 (one tenant) + £49.99 per additional adult tenant or guarantor 7% management for the first 6 months, then 9% of monthly rent from month 7 Discounts available for multiple properties |
| Tenant Find Only (TFO) | We find, reference and set up the tenant; you take over the ongoing management. | £574 (one tenant) + £49.99 per additional adult tenant or guarantor |
| Service | Applies to | Charge |
|---|---|---|
| Non-UK Resident Landlord (NRL) tax administration | FM or TFO, on request | £100.00 per year |
| Energy Performance Certificate (EPC) | FM or TFO, on request | Arranged via external contractor — quoted before any work |
| Deposit claim — arbitration | Fully Managed | £25.00 |
| Deposit claim — escalated to our solicitor | Fully Managed | £100.00 |
| Tenant check-out (incl. photographic report) | Tenant Find Only | £90.00 |
| Property inspection (incl. photographic report) | Tenant Find Only | £90.00 |
| Inventory report | No package | £74.99 |
| Tenant check-out report | No package | £74.99 |
| Creation of a tenancy agreement | No package | £49.99 |
| Serving statutory possession notices (on legal grounds, under the Renters’ Rights Act 2025) | No package | POA |
Prices are not subject to VAT (we are not VAT registered). The EPC charge is set by the external contractor and confirmed before any work is carried out.
The main tenancy changes in the Renters’ Rights Act 2025 started on 01/05/2026 — ‘no-fault’ Section 21 evictions have ended, and councils can now issue penalties of up to £40,000. We keep your tenancy compliant so you don’t have to worry about it: any possession notice we serve is on a legal ground under the new rules, not the old ‘no fault’ Section 21 route.
| Payment | Detail | Cap |
|---|---|---|
| Holding deposit | Reserves the property while we reference you. With your agreement it goes towards your first rent or deposit; otherwise we refund it within 7 days. We keep it only if you pull out, fail a Right to Rent check, give false or misleading information that affects your suitability, or don’t take reasonable steps to sign by the agreed deadline (normally 15 days). | Max 1 week’s rent (annual rent ÷ 52), per tenancy |
| Security deposit | Protected in the Tenancy Deposit Scheme (TDS); may be offset against damages or defaults. | Max 5 weeks’ rent, per tenancy 6 weeks if annual rent is £50,000 or more |
| Rent | Your monthly rent as set out in the tenancy agreement. | As agreed |
| Utilities & council tax | Where you are responsible under the tenancy (council tax, electricity, gas, water, TV licence). | As billed |
| Unpaid rent (interest) | Charged only once rent is more than 14 days in arrears. | 3% above Bank of England base rate |
| Lost keys / security devices | Actual cost of replacement keys/locks; additional time charged at £15 per hour. | Reasonable costs |
| Tenancy agreement changes / change of sharer | Where you request a variation or a change of sharing tenants. | £49.99 per change requested, per tenancy |
| Leaving without full notice | If the landlord agrees to let you leave before your two months’ notice runs out, you may be asked to pay the rent you would have paid up to the end of that notice (less any rent from a new tenant). | No more than the rent you would have paid with full notice, per tenancy |
No other fees. Under the Tenant Fees Act 2019 we cannot charge for viewings, referencing, inventories, renewals or admin. If it’s not in the list above, you won’t be charged for it.
Luv Plymouth Lettings is a member of the Property Redress Scheme, and Client Money Protection is held through our Propertymark membership, so your money is safe and you have access to independent redress.
