We’re committed to maintaining high professional standards and protecting client funds. These are the memberships and protections you should expect from a reputable letting agent — so landlords’ money is safe, tenants’ deposits are protected, and everyone has access to independent redress.
For landlords: Independent redress if a dispute can’t be resolved directly with us.
For tenants: A free, impartial route to resolve complaints if needed.
PRS membership no. PRS051607
For landlords: Client Money Protection for rent and any client money we hold is provided through our Propertymark membership.
For tenants: Money you pay us is safeguarded under Propertymark’s Client Money Protection scheme.
Propertymark member — Client Money Protection
For landlords: Deposits are protected in a Government-approved scheme with clear, fair rules.
For tenants: Your deposit is registered and returned in line with the scheme at the end of your tenancy.
TDS membership no. EW142090
For landlords: We’re registered with the Information Commissioner’s Office and handle data responsibly.
For tenants: Your personal data is handled lawfully and kept secure.
ICO registration no. ZB264090
We’re happy to talk through our scheme memberships and reference numbers — just ask.
